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Contact Us

Customer Service is available from 9:00 a.m. to 8:00 p.m. ET, Monday through Friday, 9:00 a.m. to 5:00 p.m. ET on Saturday. 

Holiday Hours: 

Friday March 29, 2024 – 9:00 a.m. to 3 p.m. ET

The Rugs Direct corporate office is located at:

Rugs Direct
PO Box 555
Winchester, VA 22604

For assistance, questions or concerns regarding Rugs Direct please contact Customer Service via email, toll-free phone or live chat:


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