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The charming Chill Washable Pouf is a true staple within the Lorena Canals catalog, providing endless comfort and decorative opportunities throughout the home. This versatile addition to the Pyjama Party collection is made from comfortable, premium materials that are meant to last.
Home of the very first washable rug. At Lorena Canals we are experts in designing and manufacturing washable rugs and decor accessories, controlling the entire production process from beginning to end. From the initial design concept and artisan manufacturing procedures to the logistics, storage, and distribution, we are reaching a potential market of at least 70 countries. Each washable area rug carries the signature of Lorena Canals hand-embroidered at the back, accompanied by a certificate of authenticity that warrants its origin, commitment to people, and to the planet. All our pieces, besides being handmade, are colored using non-toxic dyes, zero waste, save water, and fulfill a social mission through our Sakula Project, dedicated to educating the children of the factory's craftswomen.
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It’s as easy as adding the Protection Plan - along with the product you want covered - to your cart and checking out!
Once you purchase coverage, you will receive a welcome email, giving you access to your dedicated portal (where you will be able to view your coverage information and file a claim).
Accidental damage coverage begins day 1 of purchase, while defects in materials and workmanship are covered as soon as the 30-day return period expires.
You can file a claim by going to getmulberry.com/login and by logging into your portal. Or you can simply contact the customer support team 24/7 via [email protected].
If damage is beyond repair, Mulberry will replace your product or will reimburse you for your product. If a repair is needed, Mulberry will coordinate technician cleaning or repair. Mulberry will repair your product up to its original retail price.
You are able to cancel your Protection Plan by contacting Mulberry or by logging into your customer portal. Within the first 30 days of purchase, you will receive a full refund.
You can exchange your product for an identical product, without it affecting your warranty purchase. If you exchange your product for a different item, you will need to cancel your existing coverage and purchase a new plan, as coverage is tied to the specific product with which it was purchased.
Currently, coverage is only available in the United States, including Hawaii, Alaska and Puerto Rico.
The Protection Plan does not cover damage that occurs during product delivery, pet damage (other than bodily fluids), odor elimination, intentional abuse of the product, or theft or loss of the product.
Yes. All protection plans are transferable in ownership.
Mulberry is a best-in-class extended warranty provider that works with retailers to provide customers with accidental damage protection on their purchased products.
The Mulberry Protection Plan is a 1- and 5-year extended coverage program that protects against accidental damage to your rug.
Mulberry provides a quick, online claims process and does not require a receipt to file a claim.
This product is only available for purchase through our Trade Partner Program. If you are already a member, please log in to your account to add it to your cart. If this link has been sent to you by one of our Trade Program Partners you may view the item but cannot buy it directly.
A sample size of this rug is available. If you order it and then subsequently buy a 5' x 8' or larger rug from the same collection, we will credit you for the full purchase price of the sample rug.
Please note: sample size rugs are not returnable.
Our Comparable Value (Comp. Value) prices are often suggested by our manufacturers and are based on the prices at which the same or similar items have been offered for sale elsewhere in the market, including by traditional full-price retailers or online.
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